Our Commitment To Privacy

At Xtreme Farming, we recognize that privacy of your personal information is important. We are committed to privacy.

Here is information on what types of personal information we receive and collect when you use and visit Xtreme Farming’s website, cultivatextreme.com (“we,” “us,” and “our website”), and how we safeguard your information. We never sell your personal information.

This notice applies to all information collected or submitted on Xtreme Farming’s website.

What We Collect

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Payments

We accept payments through Stripe. When processing payments, some of your data, such as the purchase total and billing information, is sent directly to our third party payment services processor, Stripe, in accordance with a Data Processing Agreement between Xtreme Farming and Stripe, whose headquarters are at 510 Townsend St, San Francisco, CA 94103, USA. We never see or store your card or wallet numbers but we are notified if the transaction succeeds or fails.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. To opt out, do not leave a comment on our site.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. To opt out, do not leave a comment on our site.

Cookies

While you visit our site, we’ll use cookies to keep track of cart contents while you’re browsing our site.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. To opt out, do not leave a comment on our site.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

We share data with the payment processors described in detail above in the Payments section of this page.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We store your data on a secure private server located in the United States of America. We practice Data Minimization techniques to safeguard your data.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Request Your Personal Information

If you have reason to believe that we have your personal information, you can request your personal information from us, and if we do have it, we will give you access to your data in the form of a copy of your personal data, as well as relevant information such as our lawful basis for having the data, how we use or process your data, how we safeguard it, how long we’ll store it, and any third parties whom we shared it with.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can request your personal information on our contact page and please give the email address you used on our website. If we cannot verify you by email, we will ask for a copy of a government-issued identification showing your date of birth, and another document showing your mailing address, in order to verify you before we can provide you with a copy of your personal information.

Your Rights

All users of our website have all the rights described above, including the right to object to, restrict, or opt-out of, our processing of your data, and the right to information about your data.

If we have any of your personal information, you have the right to access your data, which you can do by requesting your personal information, the steps of which are described above. You also have the right to have us erase your data (the steps of which are described above for each type of data). You also have the right to rectify your data, which you can do by contacting us at our contact information provided at the end of this notice.

How To Contact Us

Questions or concerns about this privacy notice can be sent to us on our contact page.

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